Terms of Use
Last updated: June 17, 2026
1. Acceptance and Eligibility
By accessing or using clickset.ai, the ClickSet platform, API, dashboards, and related tooling (collectively, the "Services"), you agree to these Terms of Use (the "Agreement"). If you do not agree, you may not use the Services.
You must be at least 18 years old to use the Services. If you are accessing the Services on behalf of a company or other legal entity, you represent that you have the authority to bind that entity, and "you" and "Customer" refer to that entity.
2. The Services
The Services allow Customers to configure automated data collection, research, and AI-assisted enrichment of data from sources the Customer directs. ClickSet may add, remove, modify, or discontinue features or the Services generally, at any time, with or without notice. We do not guarantee that the Services will be uninterrupted, error-free, or available at any particular time, and we are not liable for any outage, change, or discontinuation of the Services or any resulting loss of access to Customer Content.
3. Accounts
You must provide accurate registration information and keep it current. You are responsible for all activity occurring under your account and for maintaining the confidentiality of your credentials. We may treat any communication or instruction received through your account as authorized by you. Notify us immediately of any suspected unauthorized use of your account; we are not liable for any loss arising from unauthorized use that occurs before you notify us.
4. Fees and Payment
Paid plans are billed as described at checkout or in your order form and automatically renew unless cancelled before the renewal date. Fees are non-refundable except as expressly stated in this Agreement or required by law. We may change our fees on a going-forward basis with notice. You are responsible for all taxes associated with your use of the Services, other than taxes on ClickSet's net income.
5. Customer Content, Data Sources, and Your Representations
"Customer Content" means any Input Content, configuration, target list, source, or other material you submit to or direct through the Services, and any Output Data or Third-Party Records resulting from it (as those terms are defined in the Privacy Policy).
By directing the Services to access, collect, research, or enrich any data, you represent and warrant that:
- (a) you have all rights, licenses, consents, and authority necessary to access the relevant source and to collect, process, and use the resulting data for your intended purpose;
- (b) your use of the Services complies with the terms of service, robots.txt directives, and access controls of every source you direct the Services to access;
- (c) your use of the Services complies with all applicable law, including data protection law (e.g., GDPR, CCPA and other state privacy laws), computer-access and anti-hacking law (e.g., the Computer Fraud and Abuse Act and analogous state and foreign statutes), intellectual property law, and marketing and communications law (e.g., CAN-SPAM, TCPA); and
- (d) you will independently satisfy any notice, consent, or rights-fulfillment obligations owed to individuals whose data is reflected in Third-Party Records.
You, not ClickSet, are solely responsible for Customer Content. ClickSet does not review, vet, monitor, or verify Customer Content for legality, accuracy, or appropriateness, and undertaking such verification is not a service ClickSet provides. ClickSet takes no responsibility for, and disclaims all liability arising from, Customer Content, including the legality of any data source, the accuracy of any Output Data, and any third party's use of, or claims relating to, Customer Content.
You retain any ownership rights you have in the Customer Content you submit. You grant ClickSet a worldwide, non-exclusive, royalty-free license to host, reproduce, transmit, and process Customer Content solely to provide and maintain the Services for you, and to create de-identified, aggregated data as described in the Privacy Policy.
Output ownership. As between you and ClickSet, you own the Output Data generated for your account. You are solely responsible for determining whether any particular use of Output Data (including republishing it, relying on it for a business decision, or using it to contact any individual or business) is lawful and appropriate, and ClickSet makes no representation that any such use complies with applicable law.
6. Acceptable Use
You agree not to use the Services to:
- Access, scrape, or attempt to access any source by circumventing authentication, rate limiting, IP blocking, CAPTCHAs, or other technical access controls, except to the extent affirmatively authorized by the operator of that source or by law;
- Collect special categories of data (health information, biometric data, government identification numbers, financial account credentials, precise geolocation of individuals, or data about children) unless you have independently confirmed a lawful basis and provided any required notice;
- Violate, or direct the Services to violate, any applicable law or third party's intellectual property, privacy, or contractual rights;
- Send unsolicited communications in violation of CAN-SPAM, TCPA, or similar law using data obtained through the Services;
- Resell, sublicense, or redistribute bulk Output Data as a standalone data product to third parties, other than incorporating Output Data into your own products, CRM, or outreach in the ordinary course of your business;
- Use the Services to build a product that competes with the Services, or to scrape, benchmark, or reverse-engineer the Services themselves;
- Exceed usage limits, attempt to circumvent metering or billing, or interfere with the integrity or performance of the Services; or
- Use the Services in any manner intended to harass, stalk, defraud, or unlawfully discriminate against any individual.
ClickSet may, in its discretion and without prior notice, suspend or terminate access to the Services for any account it reasonably believes has violated this Section, the representations in Section 5, or applicable law. We have no obligation to monitor for violations, but reserve the right to investigate and act on any violation of which we become aware.
7. AI Processing, Output, and Third-Party Model Providers
The Services use AI-assisted methods, including third-party model providers as described in the Privacy Policy, to generate Output Data. ClickSet does not warrant the accuracy, completeness, or reliability of Output Data. Output Data is provided for informational purposes only, and any reliance you place on it is solely at your own risk. As described in the Privacy Policy, ClickSet does not have direct contractual relationships with each underlying model provider and does not guarantee that any specific provider refrains from retaining or training on data processed through the Services; ClickSet reserves the right to route requests to model providers or tiers (including ones that retain or train on data) at its discretion.
8. Intellectual Property
ClickSet and its licensors own all right, title, and interest in the Services, including all software, documentation, and ClickSet's trademarks, excluding Customer Content. Subject to your compliance with this Agreement, ClickSet grants you a limited, non-exclusive, non-transferable license to access and use the Services during your subscription term. If you submit feedback or suggestions about the Services, you grant ClickSet a perpetual, irrevocable, royalty-free license to use them without restriction or compensation.
9. Third-Party Services
The Services may link to, integrate with, or rely on websites, data sources, or services operated by third parties, including the model providers described in the Privacy Policy. ClickSet is not responsible for the practices, content, or availability of any third-party service, and your use of any third-party service is governed by that party's own terms.
10. Confidentiality
Each party may have access to non-public information of the other ("Confidential Information"). Each party will use the other's Confidential Information only to perform its obligations under this Agreement and will protect it with the same degree of care it uses for its own confidential information, but no less than reasonable care. This Section does not apply to information that is or becomes public through no fault of the receiving party, was already known to the receiving party, or is independently developed without use of the disclosing party's Confidential Information.
11. Disclaimer of Warranties
EXCEPT AS EXPRESSLY STATED IN THIS AGREEMENT, THE SERVICES AND ALL OUTPUT DATA ARE PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY. CLICKSET AND ITS AFFILIATES, LICENSORS, AND SUPPLIERS (INCLUDING THE INFRASTRUCTURE AND MODEL PROVIDERS DESCRIBED IN THE PRIVACY POLICY) EXPRESSLY DISCLAIM ALL WARRANTIES, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, AND ACCURACY, AND ANY WARRANTY ARISING FROM COURSE OF DEALING OR USAGE OF TRADE. CLICKSET DOES NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE, OR THAT ANY DATA SOURCE ACCESSED THROUGH THE SERVICES WILL REMAIN AVAILABLE OR LAWFUL TO ACCESS. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES, SO SOME OF THE ABOVE EXCLUSIONS MAY NOT APPLY TO YOU; IN THAT CASE, SUCH WARRANTIES ARE LIMITED TO THE MINIMUM SCOPE AND DURATION PERMITTED BY LAW.
12. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT WILL CLICKSET OR ITS AFFILIATES, LICENSORS, OR SUPPLIERS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR BUSINESS OPPORTUNITY, ARISING OUT OF OR RELATED TO THIS AGREEMENT OR THE SERVICES, REGARDLESS OF THE THEORY OF LIABILITY AND EVEN IF CLICKSET HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
EXCEPT FOR (A) YOUR INDEMNIFICATION OBLIGATIONS UNDER SECTION 13, (B) YOUR BREACH OF SECTION 5 OR 6, OR (C) YOUR PAYMENT OBLIGATIONS UNDER SECTION 4, CLICKSET'S TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATED TO THIS AGREEMENT WILL NOT EXCEED THE GREATER OF (I) THE AMOUNT YOU PAID TO CLICKSET IN THE THREE (3) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (II) ONE HUNDRED DOLLARS ($100).
THESE LIMITATIONS ARE AN ESSENTIAL BASIS OF THE BARGAIN BETWEEN THE PARTIES AND APPLY EVEN IF ANY LIMITED REMEDY FAILS OF ITS ESSENTIAL PURPOSE. ClickSet's affiliates, licensors, and the third-party infrastructure and model providers described in the Privacy Policy are intended third-party beneficiaries of this Section and Section 11. Where applicable law does not permit the exclusions or limitations above, ClickSet's liability is limited to the maximum extent such law permits.
13. Indemnification
You will defend, indemnify, and hold harmless ClickSet, its affiliates, and their respective officers, directors, employees, and agents from and against any and all claims, demands, losses, damages, liabilities, and expenses (including reasonable attorneys' fees) arising out of or relating to: (a) Customer Content, including the legality of any data source you direct the Services to access and any claim by a person reflected in a Third-Party Record; (b) your breach of this Agreement, including the representations in Section 5 or the Acceptable Use Policy in Section 6; (c) your violation of any law or third party's rights in connection with your use of the Services; or (d) your use or distribution of Output Data.
To the fullest extent permitted by law, you release and discharge ClickSet, its officers, directors, employees, and agents from any and all claims, demands, and damages of any kind arising out of or related to your use of the Services, except to the extent caused by ClickSet's gross negligence or willful misconduct.
ClickSet will have no obligation to indemnify or hold you harmless for any claim to the extent it arises from Customer Content, your breach of this Agreement, or your violation of law.
14. Term, Suspension, and Termination
This Agreement remains in effect until terminated. You may stop using the Services and close your account at any time. ClickSet may suspend or terminate your access to the Services at any time, with or without cause, with or without notice, including where ClickSet reasonably believes your use violates this Agreement or exposes ClickSet to legal or reputational risk. Upon termination, your right to access the Services ends immediately, and Customer Content will be handled as described in the Privacy Policy. Sections 5, 6, 7, 8, 10, 11, 12, 13, 15, and 16 survive termination of this Agreement.
15. Dispute Resolution
Informal resolution. Before filing any claim, you agree to contact us at legal@clickset.ai with a written description of the dispute and attempt in good faith to resolve it informally for at least 60 days.
Arbitration agreement. If a dispute is not resolved informally, you and ClickSet agree that it will be resolved by binding individual arbitration under the rules of the American Arbitration Association, rather than in court, except that either party may bring an individual claim in small claims court, and claims relating to intellectual property, trade secrets, or unauthorized use of the Services are not subject to arbitration. YOU AND CLICKSET EACH WAIVE THE RIGHT TO A JURY TRIAL.
Class action waiver. You and ClickSet agree that claims may be brought only in an individual capacity, and not as a plaintiff or class member in any purported class, collective, or representative proceeding.
Mass filings. If 30 or more similar arbitration demands against ClickSet are filed by or with the coordination of the same or affiliated counsel within a short period (a "Mass Filing"), the parties agree to apply a bellwether process: claims will be batched, an initial set of representative cases will proceed to arbitration first, and the resulting outcomes will inform resolution or further proceedings for the remaining claims, in lieu of all claims proceeding simultaneously. The parties will cooperate in good faith to implement this process with the administering arbitral body.
Governing law and venue. This Agreement is governed by the laws of [STATE], without regard to conflict-of-laws principles. Any dispute not subject to arbitration will be brought exclusively in the state or federal courts located in [COUNTY, STATE], and you consent to personal jurisdiction there.
16. General
Modification. ClickSet may modify this Agreement at any time by posting the revised version. Material changes may, at ClickSet's discretion, be communicated by additional notice. Continued use of the Services after a revised Agreement takes effect constitutes acceptance.
Force majeure. ClickSet is not liable for any failure or delay in performance resulting from causes beyond its reasonable control.
Assignment. You may not assign this Agreement without ClickSet's prior written consent. ClickSet may assign this Agreement in connection with a merger, acquisition, or sale of assets.
Severability. If any provision of this Agreement is found unenforceable, the remaining provisions will remain in full force and effect, and the unenforceable provision will be modified to the minimum extent necessary to make it enforceable.
No waiver. ClickSet's failure to enforce any right or provision of this Agreement will not be deemed a waiver of that right or provision.
Entire agreement. This Agreement, together with the Privacy Policy and any applicable order form or DPA, constitutes the entire agreement between you and ClickSet regarding the Services, and supersedes any prior agreements.
